|An average vacation for the Yuhasz family - a stop at a customer's on the way! |
Owen gets ready to unload 2 skids of notepads for the Ohio State Parks
One of the things that most of our customers will admit to is that we really try hard to make everyone happy. In our business we are only as good as our customer service and sometimes - yes -even we make a mistake! This led to a family road trip to Deer Creek State Park this past weekend in Mt Sterling Ohio, just south west of Columbus Ohio for those out-of-towners. This trip included 2 skids, the POV van, 1,500lbs.of notepads, wife and 2 kids - what could be better!
|Deer Creek State Park, Operated by Xanterra|
Let me tell you about Deer Creek and the five other Ohio State Parks we service; Maumee Bay, Mohican, Salt Fork,& Punderson, We have serviced this account for almost 20 years. We produce a wide range of products for the parks from basic business cards to the brochures and folders that are used to promote the facilities.
Now for some of the fun! Many of you know our family likes to spend time at Cedar Point and have started traveling to the other Cedar Fair properties to explore. King's Island was only 30 minutes away from Deer Creek - so it was a perfect destination! Needless to say we had a great time and it was nice to get this year's roller coaster season underway! My stomach and vertigo issues maybe not as excited as The Beast and Diamondback rides lived up to their names!
|Left to right Chris, Matt Heller, Greg Elliot, Peter Bolek|
Matt is a leadership, customer service, employee motivation & teamwork consultant. Matt shared with us that he had just been at King's Island the week before training the staff. My hat is off to Matt to working with the younger crowd getting them ready for working in this difficult service industry - I am living proof of Matt's success as I am still alive to write this blog. Matt is a great guy and I would recommend him for anyone looking to motivate / train / or kick in the butt of any group or staff! Matt can you come and help the Browns? - check out his web - Performance Optimist Consulting.
My mother-in-law tells me I go on too much - but I am going as fast as I can! Let's spend a minute on Seven Barks. I had hinted last time that we got a little exposure in Country Living this past issue.
Here is our Seven Barks pitch - Seven Barks, part of POV is our unique specialty paper company right here in Chagrin Falls, Ohio that makes vintage inspired goods. We like to keep the past alive by celebrating the American experience between animals and people. Seven Barks curates a whimsical and nostalgic collection of authentic vintage photos, mostly from the 1920's, 30's and 40's that remind everyone of our nation's love affair with our animals. Our current collections feature canine, equine, farm/fair, and fishing themes. We produce everything in-house and utilize our disabled work force to assemble almost all of our product. The reason I say our - is that we use these same folks in our regular printing facility as well.
Check Out Our Seven Barks 2016 Catalog